Order Processing Time:

• All online orders with a final cart value of Rs. 250 and above are eligible for processing.
• Average processing time: 1-7 business working days based on your location.
• During special occasions or popular sales, processing times may be slightly longer.
• Please note: Day 1 is the business day after placing the order.

Delivery Time:

• After processing, our logistics partner will collect your order from our warehouse.
• Delivery time frame: 3-7 working days based on your location.

Bulk Order Information:

• For bulk orders, contact us at Mail id and phone no

• Considerable discounts offered for bulk orders.
• Full payment required before order processing.
• 7 working days lead-time for bulk order processing.

Freebies and Coupons:

• You may receive freebies or coupons based on your order value/quantity or specific products.
• Freebies and discount coupons cannot be combined.
• No two coupon codes can be combined for a single order. 

Order Processing and Modifications:

• Once an order is placed and confirmed, we can help you modify your address or contact details till the order has left the warehouse. We will not be able to modify the items in your order.
• During the sale period, there will not be any refund unless there are any discrepancies.
• We reserve the right to refuse or cancel any order at our sole discretion.
• Reasons for order cancellation may include unavailability of stocks, inaccuracies in product/pricing information, or misprints.
• To ensure utmost satisfaction and effective resolution of any discrepancies, customers are required to record an unboxing video of the received order.

Cancellation

1. If you wish to cancel your order, please reach out to us at mail id  or WhatsApp/Call at our customer care number +Contact no (Timings: 9 am to 6 pm) within 24 hours with the reason for cancellation.
2. Once orders have been processed, they cannot be cancelled. If you don’t wish to accept the parcel, you can simply refuse to accept the parcel at the time of delivery. Once the parcel comes back to the warehouse, we will deduct shipping and return charges from the customer order value while processing the refund.
3. We recommend doing a patch test of all products and read the ingredient list for any known allergies. No exchange or returns and refunds will be processed in case of allergies/skin reactions, dislikes of fragrance or color variations. 

 We may have to cancel certain orders for reasons such as unavailability of stocks, inaccuracies in product information, or other errors. If we cannot process your order within 45 working days, we will initiate a refund. You can also cancel an order before it is processed and approved by us for a full refund. However, once an order is processed and shipped, we cannot cancel it.